How to order
Order from the cart or over the phone. A member of the family calls to confirm everything, and you pay on delivery, at the warehouse, or by card.
Before you start
- A name and a phone number we can reach you on.
- An address, if you want delivery.
- No account, no app, and no card unless you choose to pay online.
Placing the order
From the site
Add bottles to the cart and send the order with your name and number. It takes about a minute.
By phone
Call +357 97 617948 and a member of the family takes the order there. Same stock, same prices.
Either way, the next thing that happens is the call.
The confirmation call
Before anything is charged or dispatched, a member of the family calls you back. We confirm what is on the floor, the total, and how the order reaches you.
If a line has gone by the time we call, we say so on that call, and if you had already paid by card we refund it in full at once.
An order that is not paid online is held for 48 hours while we reach you.
Handover
Collect from our warehouse in Limassol, or we arrange delivery across Cyprus on the call. Whoever receives the order shows ID at handover, because alcohol goes to persons 18 or over only.
The terms, at a glance
- Payment
- On delivery, at the warehouse, or by card on Stripe's secure page. Prices include VAT at 19 percent.
- Hold
- Orders not paid online are held for 48 hours while we reach you.
- Delivery
- Across Cyprus, arranged on the confirmation call.
- Pickup
- From the warehouse in Limassol, by arrangement.
- Changing your mind
- Consumers have 14 days from delivery to withdraw, no reason needed. Opened bottles can reduce the amount refunded. The details live on the returns page.
- ID at handover
- Alcohol is sold to persons 18 or over. Whoever receives the order shows ID.
The exact wording lives on the terms of sale and returns pages.